Leading Manufacturers, Exporters and Wholesaler of Return & Refund Policy, Privacy Policy and Terms & Conditions from Almora.

Return & Refund Policy

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Product Code Privacy Policy

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Established in 2020, Bagnath Guest Bazar OPC Pvt. Ltd. is an Almora-based manufacturer, exporter and supplier. Under the direction of our CEO, Mr. Amit Upreti, our goal is to deliver the highest-quality 100% natural and organic goods from the Himalayas to your front door. We work hard to uphold the centuries-old traditions and practices prevalent in the Himalayan region.

The Company respects and is committed to safeguarding the privacy of its Users. Every User is advised to read the following Privacy Policy. This would give you a complete understanding regarding how your personal & business information will be treated. This policy is exclusively applicable on the Website operated by the Company. Its applicability cannot be considered beyond the Website. The Company can amend these policies at any time by posting the amended version on this site and such amended version shall automatically be effective upon its posting on this site. You are advised to check this section at regular intervals to be updated on developments.

1. Information Collection & Usage - Business & Personal:
1.1 Information is collected from the Users at the time of enquiry or at certain specific instances of usage of Services wherein Users are requested to provide with their personal and business information. This would also include the contact information.

1.2 The User's personal information so collected is for usage by the Company alone, unless it is specifically stated otherwise or if at any point the Users choose to share it explicitly with some User / Visitor / Third Party with respect to the Services or for any other reasons.

1.3 The business information the Users share is used to provide apt solutions and suitable products.

1.4 We record browsing, search, requirement posting and buying activities to use the same to provide value-added services.

1.5 In order to improve the user experience and provide better services, we gather and analyse the usage statistics such as number of unique visitors, screen resolution, browser software, pages viewed etc.

1.6 We record the buying and browsing activities including and not limited to their search patterns, client contact details and profiles. This is done to extend value-added services.

2. Information Distribution
2.1 In a constant endeavour to improve the online platform to make it more efficient and in sync with the current trends and technologies, mails or feedback calls may be made time to time to the Users regarding our products and services which may be obtained from the automated match-making tools based on your preference, activity etc. via direct mails.

2.2 Only the Company or its employees working under confidentiality agreements will send these direct mailers.

3. Information Sharing and Protection
3.1 The Company protects and doesn't disclose or share any of the Users personally identifiable information unless under special circumstances or if requested by a government or law enforcement body or as permitted in terms of this Privacy Policy.

3.1.1 The Company may also disclose the User's identity and contact information in special cases in order to cooperate with governmental authorities, law enforcement body, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.

3.2 The Company protects the User's data. The Company is at no point involved in any sale of data in bulk or otherwise to any third party wherein it can be misused for telesales / telemarketing / email marketing etc.

3.3. If the Users share the computer with someone else or use a computer in a public place, it is of utmost importance that the Users also safeguard their data.

3.4 The Company takes necessary steps to secure the User information however data transmission over Internet cannot be 100% secure so it cannot ensure the security of any information transmitted to us and you do so at your own risk.


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Product Code Terms & Conditions

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Established in 2020, Bagnath Guest Bazar OPC Pvt. Ltd. is an Almora-based manufacturer, exporter and supplier. Under the direction of our CEO, Mr. Amit Upreti, our goal is to deliver the highest-quality 100% natural and organic goods from the Himalayas to your front door. We work hard to uphold the centuries-old traditions and practices prevalent in the Himalayan region.

1.1. Any and all use of the Website is subject to, and constitutes acknowledgment and acceptance of, the following Terms and Conditions ("Terms").

1.2 Any person who accesses and/or uses the Website in any manner ("User", "you", "your") shall be bound by the Terms and the policies formulated herein.

1.3 All Users must to carefully read and fully understand and be in total agreement to the below mentioned Terms before they proceed to use any of the services of the Site ("Services").

1.4. The Terms may be updated/modified/amended (in part or completely) at any time. This may be done with or without prior notice. The amended version shall automatically be effective upon its posting on this Website.

1.5. If the Users are not in agreement or wish not to be bound by these Terms, they must immediately stop accessing the Website & Services. These Terms supersede all previous terms and conditions communicated to the Users, for the use of the Website and all rights and liabilities of the Company with respect to any Services to be provided will be limited to the scope of these Terms.


2.1 The Users represent and warrant that
2.1.1 All the information submitted by User is accurate and truthful;
2.1.2 The User shall maintain the accuracy of such information in future as well by means of necessary updations / notifications;
2.1.3 The User 18 years of age or older (a major); and
2.1.4 The use of the Site does not violate any applicable law or regulation.

2.2 The Users shall use the Website for reasonable and lawful purposes only. The Users shall not indulge in any activity that is unlawful or harms the Website or its content. The Users are provided with a limited license to access and use the Website, solely for the purpose of availing the Services, subject to these Terms.

2.2 The Users will not:
2.2.1 Use the Services in any way that is unlawful, or harms the Company or any other person or entity;
2.2.2 Delete or modify any content on the Website, including but not limited to, any information regarding the Services, their performance, sales or pricing, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that the you do not own or have express permission to modify;
2.2.3 Make false or malicious statements against the Services, the Website or the Company;
2.2.4 Use any technology or tool to decompile, reverse engineer, or disassemble the content or search and infiltrate the content;
2.2.5 Use any method / scheme to undermine the integrity of the computer systems or networks used by the Website.
2.2.6 Post, copy, upload, distribute, or otherwise transmit any files that contain a virus or other harmful component, or otherwise impair or damage the Website and/or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website and/or the Services;
2.2.7 Refurbish or replicate any content (information, product details, mail communication) posted on the Website or shared by the Company
2.2.8 Engage in any form of antisocial, disruptive, or destructive acts or
2.2.9 Host, display, upload, modify, publish, transmit, update or share on or through the Website, any information that belongs to another person, is harmful, harassing, obscene, defamatory, pornographic, harms minors, hateful, ethnically or religiously objectionable, infringes patent / trademark / copyright etc.
2.2.10 Transmit any viruses / worms / any code of a destructive nature.

2.3 The Users are solely responsible for protecting and maintaining the confidentiality of their information

3.1 The Company is not responsible for accuracy, completeness or updation of information that is available on the Website.

3.2 The Website displays general information only. It is strictly advised that all due necessary consultation, verification be done before final decision making.

3.3 Any reliance on the material on this Website is at your own risk.

3.4 Certain products may be exclusively available through the Website. The same products may not be available in the real-time store visits.

3.5 Despite all necessary efforts to display as accurately as possible, there is a possibility that some inaccuracies / errors / omissions / color variations on the Website related to Services and the Company reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after order submission).

4.1 The product prices are subject to change without any prior notice or justification.

4.2 The Company reserves the right to discontinue, modify or replace the Service without notice at any time.

4.3 The Company shall not be held liable for any such modification, price change, suspension or discontinuance of the Service.

5. Shipping Policy:
5.1 Shipping costs are additional, non-refundable and shall be payable by the Users

5.2 The Shipping costs and time are dependent on location and order size.

5.3 A tentative shipping date would be specified in the invoice along with the shipping cost.

5.4 Products would be shipped within 7 - 15 days but may vary.

5.5 Speed deliveries may be requested and would incur additional costs.

5.6 In case of returns too, shipping costs for returning your item shall be paid by the Users. If you receive a refund, the cost of return shipping will be deducted from your refund.

6.1 The personal information submitted through the Website is governed by our Privacy Policy.

7.1 The Company does not guarantee, represent or warrant that the use of the Service will be uninterrupted, timely, secure or error-free and that the results obtained from the use of the Service will be accurate or reliable.

7.2 The Users understand and agree that the Company may discontinue the Service or any part of it for indefinite periods of time without notice.

7.3 The Users expressly agree that the use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

7.4 The Users hereby further agree to indemnify and save the Company, its affiliates, directors, officers and employees harmless, from any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

7.5 The Users hereby agree to indemnify and save the Company, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from your use of the Website or from its breach of any of the terms and conditions of this Agreement.

8.1 The parties will abide by all the obligations. The liabilities incurred prior to the termination date and shall survive the termination of this agreement for all purposes.

8.2 Unless and until termination is requested by either parties, the Terms shall be effective.

8.3 The Users may terminate these Terms of Service at any time by notifying the Company that you no longer wish to use our Services, or when you cease using our site.

8.4 If in our sole judgment the User fail, or we suspect that you have failed, there is any breach of the provisions of the Terms; the Company may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any f).

9.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Uttarakhand, India.


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